ROM Excellence
Celebrating Excellence: Dru Clark Named Q3 2025 Regional Operations Manager Award Winner!

Celebrating Excellence: Dru Clark Named Q3 2025 Regional Operations Manager Award Winner!

We are delighted to award Dru Clark the Q3 ROM Excellence Award. Dru is an exceptional leader whose passion, empathy, and dedication consistently elevate her team and the organization as a whole. She leads by example—balancing strategic oversight with a willingness to roll up her sleeves and step into any role needed to keep operations running smoothly. Whether she’s exchanging business attire for scrube or supporting an office on a busy Saturday, Dru’s hands-on leadership reflects her deep commitment to both her people and the patients we serve.

Dru’s ability to combine accountability with encouragement has created a culture of trust, collaboration, and growth across her region. She invests deeply in her team’s professional development and personal well-being, ensuring they feel empowered, supported, and valued. Her approachable nature, clear communication, and genuine care foster an environment where teams thrive and patients receive exceptional care.

Always striving for excellence, Dru goes above and beyond in every aspect of her role—offering guidance, sharing innovative ideas, and lending support wherever it’s needed most. Her leadership, compassion, and tireless dedication embody the very spirit of what it means to be a Regional Operations Manage. For these reasons and more, we proudly recognize Drucilla Clark as the Regional Operations Manager of the Quarter.

Celebrating Excellence: Vandie Glenn Named Q1 2025 Regional Operations Manager Award Winner!

Celebrating Excellence: Vandie Glenn Named Q1 2025 Regional Operations Manager Award Winner!

We are delighted to recognize Vandie Glenn, our Regional Operations Manager for the Idaho region, for her dedication and contributions to our practices. Vandie consistently demonstrates exceptional leadership, dedication, and a relentless drive to support both her team and the providers she serves. Her “can-do” attitude inspires those around her, and she approaches every challenge with enthusiasm, professionalism, and an unwavering commitment to success.

Vandie leads by example, taking on new initiatives with energy and determination while continually developing her leadership skills. She has built strong, trusting relationships with doctors and operations managers across her region, earning praise for her attention to detail and her ability to understand and address the unique needs of each office. Her commitment to personal connection is unmatched—often driving several hours to meet with providers in need of support, ensuring they feel seen, heard, and valued.

What sets Vandie apart is her ability to balance business results with a positive, inclusive culture. She listens actively, seeks input, and encourages collaboration, creating an environment where her team feels empowered to grow and succeed. Her approachable leadership style, combined with clear communication and strategic decision-making, has directly contributed to the success of her region.

Vandie’s impact extends beyond operations—she motivates and inspires her team through integrity, compassion, and an unwavering work ethic. She is responsive, reliable, and trusted by colleagues at every level of the organization. Through her proactive problem-solving and dedication to continuous improvement, Vandie has consistently driven results while fostering a supportive and high-performing team. For her tireless commitment, remarkable leadership, and ability to go above and beyond, Vandie is truly deserving of recognition as Regional Operations Manager of the Quarter. Her contributions have made a lasting and positive impact on her region and the organization as a whole.

Celebrating Excellence: Brandon Whiteley Named Q4 2024 Regional Operations Manager Award Winner!

Celebrating Excellence: Brandon Whiteley Named Q4 2024 Regional Operations Manager Award Winner!

We are delighted to recognize Brandon Whiteley, our Regional Operations Manager for Colorado and New Mexico, for his dedication and contributions to our practices. Brandon consistently demonstrates exceptional leadership, operational expertise, and a commitment to excellence. His ability to drive results, support his teams, and maintain high standards has made a significant impact across the region. Brandon’s dedication and professionalism set a strong example for others to follow. Congratulations Brandon!

Celebrating Excellence: Jessica Thakoor Named Q3 2024 Regional Operations Manager Award Winner!

Celebrating Excellence: Jessica Thakoor Named Q3 2024 Regional Operations Manager Award Winner!

We are pleased to recognize Jessica Thakor, our Regional Orthodontic Manager for South Carolina, for her exceptional contributions and dedication to our ortho program. Jessica not only manages and supports the orthodontic operations but also plays a key role in training our staff across both orthodontic and pediatric offices. With her background as a former regional for the pediatric department, she consistently goes above and beyond to assist wherever needed, often traveling across states to provide hands-on support in Denticon conversions or new Ortho software training.

Jessica’s willingness to take on various projects, including handling accounts receivable and posting payments, shows her commitment to the success of all offices she oversees. She is always prepared to step in and help in any role, whether it’s as a treatment coordinator, an assistant, or even assisting with sterilization. Her adaptability and willingness to wear many hats make her a true advocate for the company’s mission and values.

Her problem-solving skills, ability to work directly with doctors, and innovative ideas foster a culture of happiness, productivity, and collaboration within our team. Jessica’s dedication to the growth and success of our staff and her continuous efforts to go the extra mile for her colleagues make her a standout leader and role model. We deeply appreciate everything she does for the company and are proud to have her as part of our team.