We are delighted to present the award for OM Excellence for December to Ashley Huntley, Operations Manager at our Smiles 4 Kids – Boise practice. Since being promoted from PSC into her role as an operations manager Ashley has been able to accomplish success in her schedules and in her staff. She is a great example to her team, she takes great pride in keeping her accounts receivables in the 90 percentiles, she’s always pushing out of her comfort zone to get her doctors to give her more days each month or add more columns. She is a true example of an office manager who takes ownership and pride in her work. Every time you walk into her office  you will be greeted with a warm welcome and a smile!

We are delighted to present the award for OM Excellence for November to April Owens, Operations Manager at our Cookeville practice. April always goes above and beyond. Not only for her team but for her office as well. She is always striving to over produce and always sets goals to exceed budget. She keeps her office staff motivated to show exceptional care for the kids. She always turns in reports in a timely manner and meets all my expectations. The Cookeville office has had significant growth in the past year and her work ethic is reflected in the office. April is one of a kind and we are so thankful she is part of the Lone Peak Dental Group team!

We are delighted to present the award for OM Excellence for October to Lacie Bowman, the manager at our Florence office. Lacie consistently demonstrates dedication and a genuine commitment to her role, significantly contributing to the success of our team.

Lacie is not only hardworking but also embodies a strong desire for continuous learning. She has taken full advantage of every class and training session offered, actively seeking to enhance her skills and knowledge. Her support for the Orthodontic Line of Business is invaluable, and she manages accounts receivable with exceptional efficiency.

One of Lacie’s standout qualities is her reliability. She is among the few managers who diligently completes and submits weekly recaps without fail. Her dedication to following through on tasks and meeting deadlines is commendable, and she consistently leads by example, fostering a culture of accountability and teamwork within her office.

Lacie’s office is a testament to her leadership, particularly in the care she ensures for the children we serve. She prioritizes their well-being, ensuring that each child receives the attention and care they deserve. Lacie’s office is clean and welcoming, with a focus on organization and fastidious care for the patient facing spaces. She and her team take pride in their office and it shows by the overall feel when you walk in the door.

We are delighted to recognize Kambree Meudt for her exceptional work and dedication as the Operations Manager of Chubbuck Kids Dental!Kambree has been a huge part of the start to finish of the Chubbuck office. She learned all there was about the design of the office, spent countless hours on the initial order to open the new office, spent several hours marketing the opening of the office, planning the Grand Opening and training the new team members.

Kambree took on this challenge after working at Tooth Town in Pocatello as a RDH and transitioned to the OM. She brings a unique advantage to her office by helping the doctor with scaling and anesthetics. Kambree has built a strong relationship with her doctor and team and motivates them to achieve all their goals. She has built a positive team culture and when you walk into the office the entire team is always smiling and greets all their patients with positivity.

We are delighted to recognize Noemi Perez for her exceptional work as the Operations Manager of A Tooth Doctor for Kids (West)! Noemi consistently provides support that exceeds expectations. Whether it’s coordinating schedules, handling emergencies, or ensuring smooth operations, she goes the extra mile to make everyone’s job easier. Her dedication to solving problems promptly and efficiently has a positive impact on patient care and team morale.

Noemi embodies our mission of supporting Kidsperience. She actively seeks ways to enhance the patient experience, especially for children. From organizing fun waiting room activities to ensuring child-friendly dental tools, she creates a warm and welcoming environment.She also fosters a culture of compassion and empathy within our organization, emphasizing patient well-being above all else.

Noemi also encourages continuous learning. She organizes regular training sessions for our team, ensuring everyone stays updated on the latest dental practices and patient care techniques. Her commitment to accountability is evident in her meticulous record-keeping and adherence to protocols. She sets an example for others to follow.

Noemi plays a crucial role in supporting our doctor-owner partnership. She ensures seamless communication, efficient scheduling, and a collaborative atmosphere. Her ability to bridge the gap between clinical expertise and operational efficiency contributes to our success. Noemi fosters a positive team dynamic. She organizes team-building events, celebrates achievements, and encourages open communication. Patients appreciate her friendly demeanor and personalized care.

Noemi’s attention to detail and willingness to listen create memorable experiences for both patients and staff. Noemi collaborates with other departments, such as procurement, operations, accounting and marketing, to streamline processes. Her cross-functional support ensures the entire Smile Center support is focused on ensuring her office operates smoothly. She actively shares best practices with peers, contributing to the overall success of our organization. Noemi Perez’s dedication, leadership, and positive impact make her an exceptional Operations Manager and we’re grateful for her contributions!