Standard Employee Claim Resources
Who is our Worker's Compensation Company?
Helmsman Management Services
How is my claim filed?
When you report your injury to management they submit everything over to the People Team, once the People Team reviews they will submit to the WC company via the ADP portal.
How do I find my claim number?
A representative from Helmsman Management Services will reach out to you regarding your claim and can provide this, you can also reach out to [email protected] as they will provide.
Where can my provider send claim bills?
[email protected]
Fax: 888-925-8391
Helmsman Management Services
P.O. Box 7203
London, KY 40742-7203
Who do I contact if I have a bill that was submitted but not paid?
ADP TotalSource Claims Management Unit at (800) 554-1802 or by reaching out to [email protected]
Who do I contact if I have a problem with my claim?
ADP TotalSource Claims Management Unit at (800) 554-1802 or by reaching out to [email protected]
Who do I call if I have problems after my claim is closed and I have returned to work?
ADP TotalSource Claims Management Unit at (800) 554-1802 or by reaching out to [email protected]
Who do I contact if I deny medical treatment then change my mind later?
ADP TotalSource Claims Management Unit at (800) 554-1802 or by reaching out to [email protected]